FAQ

Ordering flowers online is simple and convenient. Browse our extensive collection of bouquets, hampers, and gifts, select your preferred arrangement, choose your delivery date, and provide recipient details. You can complete your purchase using our secure payment gateway that accepts major credit cards, debit cards, and online banking. For same day flower delivery in Matara, place your order before 2 PM.

We accept all major credit cards (Visa, MasterCard), debit cards, online banking transfers, and mobile payment apps. All transactions are processed through our secure SSL-encrypted payment gateway to ensure your financial information remains protected when you order gifts online in Sri Lanka.

You can modify or cancel orders within 2 hours of placement, provided your arrangement hasn't entered the preparation stage. For same day delivery orders in Colombo, changes must be made within 1 hour. Contact our customer service team immediately at 071 422 8329 for assistance with order modifications.

Yes, we provide dedicated corporate accounts with flexible payment terms, bulk order discounts, and priority service. Our corporate flower programs are perfect for hotels, offices, and businesses requiring regular floral displays or event decorations throughout Sri Lanka.

We provide comprehensive flower delivery service across Sri Lanka, including Colombo, Kandy, Galle, Negombo, Matara, Jaffna, Kurunegala, and surrounding areas. Same day flower delivery is available in Matara and major cities when orders are placed before 2 PM.

Delivery charges vary by location and urgency. Free delivery is available within 5km of our Matara shop. Standard delivery rates range from LKR 500-1500 depending on distance. Same day delivery in Matara incurs an additional express charge.

Yes! Same day flower delivery in Matara is guaranteed when you order before 2 PM. We also offer same day delivery in Galle, Tangalle for orders placed by 1 PM. This service is perfect for last-minute birthday gifts, anniversary surprises, or urgent sympathy flowers.

Absolutely! We specialize in deliveries to hospitals, hotels, offices, and residential addresses throughout Sri Lanka. Our drivers are experienced in navigating hospital protocols and hotel reception procedures to ensure your flowers reach their destination safely.

Our delivery team will attempt contact using the provided phone number. If unavailable, flowers can be left with trusted neighbors, security personnel, or reception staff. For valuable orders, we may reschedule delivery to ensure safe handover. We'll keep you informed throughout the process.

Yes, we provide delivery service seven days a week, including weekends and public holidays. Holiday deliveries may incur additional charges due to increased demand. We recommend placing festival orders early to secure your preferred delivery slots.

All our flowers are farm-fresh and sourced from the finest local growers and trusted international suppliers. Cut flowers are harvested within 24-48 hours of delivery, ensuring maximum freshness and longevity. Our premium imported roses come directly from Ecuador and Colombia for exceptional quality.

With proper care, our fresh flower bouquets typically last 5-8 days. Premium imported roses can last up to 10-12 days. Tropical flowers like anthuriums and orchids may last even longer. We include care instructions with every delivery to help maximize your flowers' lifespan.

We offer both fresh and artificial flower options clearly marked in our catalog. Our fresh flower arrangements contain 100% natural blooms unless specifically noted. Our artificial arrangements use high-quality silk flowers for long-lasting beauty, perfect for those with allergies or requiring permanent displays.

Absolutely! Our custom flower arrangement service allows you to work directly with our experienced florists to create personalized designs. Whether you need specific colors for wedding themes or unique combinations for special occasions, we'll bring your vision to life.

We specialize in both tropical Sri Lankan flowers and premium imported varieties. Our local selection includes orchids, anthuriums, roses, lilies, and seasonal blooms. We also offer imported roses from Ecuador and Colombia, plus seasonal specialties for holidays and festivals.

Yes! Our eco-friendly flower collection features locally sourced, sustainably grown blooms arranged without floral foam in biodegradable containers. We support Sri Lankan growers practicing organic farming methods and use minimal packaging to reduce environmental impact.

We offer extensive gift combinations including flower and chocolate hampers, flower and cake combos, flower and teddy bear gifts, and custom gift baskets. These thoughtful combinations are perfect for birthdays, anniversaries, and special celebrations, creating complete packages that delight recipients.

Yes! You can add premium chocolates, delicious cakes, cuddly teddy bears, or other gifts to any flower arrangement. Our chocolate selection includes imported brands and local favorites, while our cakes come from Sri Lanka's finest bakeries for fresh, delicious treats.

All our arrangements come beautifully presented with complimentary basic wrapping. Premium gift wrapping with ribbons, decorative papers, and elegant presentations is available for an additional charge. Corporate orders can include branded packaging upon request.

Absolutely! Every order includes a complimentary greeting card where you can add your personalized message. We also offer premium cards for special occasions. Your message will be handwritten on elegant cards to add that personal touch to your gift.

Yes, our flower gift cards and vouchers are perfect presents for flower lovers. Available in various denominations from LKR 2,500 to LKR 25,000, they can be purchased online or at our Matara location. Digital and physical options available with flexible redemption terms.

Yes! We provide comprehensive wedding and engagement decoration services throughout Sri Lanka. Our packages include Poruwa Decoration, Seteeback decoration, Oil Lamp Decoration, reception centerpieces, car decorations and complete venue transformations. Consultation services help ensure perfect coordination with your special day.

We offer dignified sympathy and condolence flowers including funeral wreaths, standing sprays, casket arrangements, and sympathy bouquets. Our experienced team understands the sensitivity required during difficult times and provides respectful, timely service to funeral homes and residences throughout Sri Lanka.

We create special seasonal collections for Mother's Day, Father's Day, Valentine's Day, Christmas, and Sri Lankan festivals like Avurudu. These limited-time arrangements feature appropriate themes, colors, and designs to celebrate each occasion meaningfully.

Our corporate event decoration services cover conferences, product launches, gala dinners, and business celebrations. We provide elegant centerpieces, entrance decorations, stage arrangements and complete venue transformations that reflect your company's professional image.

Our anniversary flower collection includes arrangements specifically designed for relationship milestones from first anniversaries to golden jubilees. Add champagne, chocolates, or personalized gifts to create memorable celebration packages for couples throughout Sri Lanka.

Trim stems at an angle under running water, use the provided flower food, change water every 2-3 days, and keep arrangements away from direct sunlight and heating vents. Remove wilted blooms promptly to extend the life of remaining flowers. Detailed care instructions are included with every delivery.

We guarantee the quality of all our arrangements. If flowers arrive damaged or don't meet our standards, contact us immediately at 071 422 8329 with photos. We'll arrange immediate replacement or full refund. Your satisfaction is our priority for every online gift delivery in Sri Lanka.

Use sharp, clean scissors to recut stems underwater, add flower food to fresh water, remove lower leaves that would sit below waterline, mist petals lightly (avoid fuzzy flowers), and place arrangements in cool locations away from direct heat or sunlight.

Our potted plants and flowers are perfect for replanting in gardens or transferring to larger containers. We include care instructions specific to each plant variety to ensure successful transplanting and continued growth in various Sri Lankan conditions.

Our customer service team is available Monday through Sunday from 8:00 AM to 5:00 PM. You can reach us at 071 422 8329, 041 7 294 600, or 076 829 8329. For urgent same day delivery requests in Matara, we're available until 2 PM for order placement.

Once your order is confirmed, you'll receive email updates including preparation status and delivery tracking. Our delivery team will contact the recipient before arrival to ensure someone is available to receive your gift.

Due to the perishable nature of fresh flowers, returns aren't typically possible. However, if you're unsatisfied with quality or service, we offer replacements or refunds based on individual circumstances. Contact us within 24 hours of delivery for resolution.

Yes! Visit our beautiful showroom at No 18, New Shopping Complex, Old Tangalle Rd, Matara Sri Lanka. Here you can see sample arrangements, discuss custom designs, and experience our full range of services. We welcome walk-in customers and consultation appointments.

Yes! Our flower subscription boxes provide regular deliveries of fresh, seasonal arrangements to your home or office. Choose weekly, bi-weekly, or monthly deliveries with flexible plans that allow you to pause, customize, or change frequency as needed.

Our corporate flower programs provide regular professional displays for offices, hotels, restaurants, and retail spaces. Services include weekly fresh arrangements, seasonal decorations, account management, and custom branding options to enhance your business environment consistently.

Flower subscriptions make wonderful gifts for birthdays, anniversaries, or anyone who loves fresh flowers. You can purchase gift subscriptions in various durations and have them start on specific dates with personalized gift messages explaining the thoughtful surprise.